Terms and Conditions King Group

01Acceptance of Terms

Welcome to king group, Malaysia's trusted online betting platform. By accessing, registering for, or using any part of the king group platform — whether through our website or mobile app — you acknowledge that you have read and fully understood these Terms & Conditions.

These terms apply to all platform users, including visitors, registered members, and active users. If you do not agree with any part of these terms, you are required to cease using the king group platform. Continued use following any amendment to the terms constitutes your acceptance of the updated terms.

King Group reserves the right to amend, add, or remove any part of these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the terms in effect.

02Member Eligibility

To register and use king group services, you must meet the following eligibility requirements. king group is committed to ensuring this platform is used responsibly by those who qualify.

• You must be 18 years of age or older at the time of registration. King Group does not permit the use of the platform by underage individuals under any circumstances.
• You must register as a private individual and not as an agent, intermediary, or on behalf of any third party without written authorisation from King Group.
• You are not on any list of individuals prohibited or restricted from using online betting services under applicable law.
• You are using legally obtained personal funds for betting purposes and not money that is borrowed or derived from unlawful sources.
• You do not hold more than one active account on the King Group platform at any given time.

03Registration & Account Security

The king group account registration process is designed to ensure the security and integrity of the platform for all members. During registration, you are required to provide truthful, accurate, and complete information. king group conducts a rigorous identity verification (KYC) process to protect all members from fraud and unlawful use.

You are fully responsible for keeping your account username and password confidential. Do not share your login credentials with anyone, including family members. If you suspect unauthorised access to your account, please contact the King Group support team immediately via our 24/7 live chat.

• Each user is only permitted to hold one account. Duplicate accounts will be closed and balances forfeited.
• Personal information provided during registration must be accurate and updated if any changes occur.
• Email or phone number verification is required to activate your account.
• King Group reserves the right to request additional identity verification documents at any time as part of our KYC procedures.
• Accounts that have been inactive for more than 12 consecutive months may be subject to administrative fees or automatic closure.

04Deposit & Withdrawal

King Group supports a variety of deposit and withdrawal methods suited for users in Malaysia, including local bank transfers and popular e-wallet options. All financial transactions are protected with 256-bit SSL encryption to ensure your data remains secure at all times.

The king group withdrawal process is designed to be transparent and fast. Most withdrawal requests are processed promptly once identity verification is complete. Minimum and maximum limits for deposits and withdrawals are subject to your chosen payment method and account level.

• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• King Group does not charge any hidden fees on deposits. However, payment service providers may impose their own charges.
• Withdrawals may only be made to the same bank account or e-wallet used for the deposit, for security and anti-money laundering purposes.
• King Group reserves the right to suspend or withhold withdrawals if suspicious activity is detected or if the matter is subject to further investigation.
• All amounts are displayed in Malaysian Ringgit (MYR) unless otherwise stated.

05Bonus & Promotions

King Group offers a wide range of exciting bonuses and promotions for new and loyal members. Each promotional offer carries its own rollover requirements, validity period, and specific rules that must be followed. The specific terms for each promotion will be stated on the relevant promotions page.

• The welcome bonus may only be claimed once by each eligible new member.
• Rollover requirements must be met before any bonus funds or bonus-related wins can be withdrawn.
• King Group reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus abuse, including the use of automated software or arbitrage strategies, may result in account closure and forfeiture of bonuses.
• Bonuses cannot be transferred between accounts or directly converted to cash without meeting the specified requirements.
• In the event of a bonus dispute, the decision of king group is final.

06Betting Rules

All wagers placed through the king group platform are subject to the game rules set for each category — including Sports, Live Casino, bingo, Fish Shooting Games, and other betting types. It is the member's responsibility to understand the rules of each game before placing a wager.

King Group uses certified and verified random number generators (RNG) for all applicable games to ensure fairness and transparency. All Live Casino game outcomes are final and based on actual results recorded at the time of the bet.

• Confirmed wagers cannot be cancelled or modified. Please review carefully before confirming any wager.
• Wins arising from technical errors or software glitches will be reviewed and may not be paid out.
• King Group reserves the right to void or reject any bet suspected of involving fraud, manipulation, or misconduct.
• Minimum and maximum betting limits vary by game type and will be clearly displayed within the game interface.
• Any attempt to exploit system vulnerabilities or use third-party software assistance is strictly prohibited.

07Member Conduct

King Group is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. As such, every member is required to conduct themselves responsibly and to respect all other users as well as King Group staff.

• Offensive, abusive, threatening, or harassing language directed at other users or support staff is strictly prohibited.
• Any attempt to collude, illegally share betting information, or cooperate to defraud the system is a serious offence.
• The use of bots, automated scripts, or any third-party software to gain an unfair advantage is strictly prohibited.
• Members are not permitted to promote or advertise third-party services through the King Group platform without prior written consent.
• Any attempt to conduct money laundering through the king group platform will be reported to the relevant authorities.

08Account Closure & Suspension

King Group reserves the right to suspend or close any account at any time if there is reasonable cause, including breach of these Terms and Conditions, suspicious activity, or at the request of a relevant authority. Members may also request account closure at any time through our customer support.

• Accounts closed at a member's own request will be processed within 3–5 business days once all active bets have been settled.
• If an account is closed due to a breach of terms, balances associated with fraudulent activity will be forfeited.
• Members who wish to temporarily self-exclude from the platform may do so via their account settings or by contacting our customer support.
• Personal data will be retained for the period required by applicable data protection laws, even after account closure.

09Liability Limits

King Group is not liable for any indirect, incidental, or consequential losses arising from use of this platform, including loss of profits, loss of data, or business disruption. The King Group platform is provided on an "as is" and "as available" basis.

While king group strives to keep the platform running smoothly and without interruption, we do not guarantee that the service will be free from technical errors, server disruptions, or security issues beyond our control. In such circumstances, king group will make every effort to restore the service as quickly as possible.

• King Group is not liable for any losses arising from technical failures, internet connectivity issues, or user device problems.
• Any decisions made based on information on this platform are solely the user's own responsibility.
• King Group is not responsible for the actions or content of third parties that may be associated with our platform.

10Terms Amendment & Applicable Laws

King Group reserves the right to amend these Terms and Conditions at any time. Any material changes will be announced via our platform or by email to registered members. Continued use of the platform after the effective date of such changes constitutes acceptance of the new terms.

These Terms and Conditions are governed by applicable law. Any disputes arising in relation to the king group platform will be resolved through the designated channels. Should any provision of these terms be found invalid or unenforceable, the remaining provisions shall continue in full force and effect.